Summary
Overview
Work History
Education
Skills
Internships
Languages
Timeline
Generic

Leysha Vargas

Orlando

Summary

Delivered exceptional customer service while managing high-pressure situations, enhancing overall dining experiences and ensuring efficient restaurant operations. Demonstrated expertise in conflict resolution and multitasking, leading to improved guest satisfaction and increased repeat visits. Coordinated tasks and handled reservations seamlessly, contributing to a positive and organized dining environment.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Bull and Bear Fine Dining
10.2021 - Current
  • Resolved guest complaints through professional actions to improve future experiences.
  • Greeted and seated guests promptly to enhance customer satisfaction.
  • Monitored restaurant activity and managed seating chart for efficient dining flow.
  • Handled phone calls and email inquiries efficiently, ensuring timely responses.
  • Assisted non-able guests with wheelchairs to ensure comfortable access.
  • Reported problematic guests to management, maintaining safe dining environment.
  • Provided exceptional service through friendly interactions, addressing customer questions.
  • Navigated high-pressure situations gracefully while multitasking effectively.

Education

Veterinary Assistant Certification -

Southern Technical College
Auburndale, FL
01.2023

High School Diploma -

East Ridge High School
Clermont, FL
01.2020

Skills

  • Customer service
  • Multitasking
  • Active learning
  • Conflict resolution
  • Scheduling and coordination
  • Phone etiquette
  • Performance improvement
  • OpenTable proficiency
  • Mobility assistance and wheelchair support
  • Pet care and handling

Internships

Veterinary Assistant Internship

• Assist with procedures, anesthesia, and medical

rechecks.

• Become competent on testing and blood work

evaluation.

• Perform laboratory and other diagnostic tests with

supervision.

• Make sure instruments, equipment and supplies

are maintained,

prepared for use and stocked.

• Communicated with patients and families of

patients about care plans, procedures and

follow-up home care

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Restaurant Hostess

Bull and Bear Fine Dining
10.2021 - Current

Veterinary Assistant Certification -

Southern Technical College

High School Diploma -

East Ridge High School