Lezli Leston
Ardmore,OK
Summary
Diligent and enthusiastic professional seeking and entry-level position with a reputable company. Bringing Over 20 years of customer service expertise and 3 years of experience in data center operations, I am eager to contribute and further develop my skills in a dynamic work environment.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Instacart Shoppers
Dallas, TX
05.2020 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Kitchen Staff Member
Scout Fresh Market
Ardmore, OK
10.2023 - 01.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Poker Dealer
Winstar World Casino And Resort
Thackerville, OK
05.2023 - 08.2023
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
- Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Designer/ Creator
What A Hoot Cookie Co
Little Elm, TX
08.2019 - 03.2023
- Assisted in development of new materials for design projects.
- Developed prototypes for testing and presentation purposes.
- Increased brand awareness through the creation of eye-catching promotional materials for events, trade shows, and industry conferences.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Supported business growth by participating in local community events as a representative of the bakery.
- Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies.
- Assisted in planning and running promotional events and campaigns.
Data Center Technician II
Equinix
Dallas, TX
04.2021 - 05.2022
- Queue Management: Determines work priorities, adherence to all commit times
- Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
- Installs and tests advanced cross connects circuits.
- Maintains detailed written records of all work activity
- Supports fulfillment of projects with direction from senior staff.
- Completes all assigned training in a timely manner
- Supports customer satisfaction through timely and precise order execution
Data Center Security Officer
Flexential
Dallas, TX
02.2018 - 06.2020
- Enhanced data center security by implementing strict access control measures and monitoring systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced risk of security breaches by conducting regular audits and vulnerability assessments.
- Maintained a secure environment for sensitive data with diligent surveillance and incident response protocols.
- Collaborated with IT teams to ensure network security, addressing potential threats and vulnerabilities.
- Streamlined visitor management processes to minimize risks associated with unauthorized access.
- Developed comprehensive security policies and procedures for consistent implementation across the data center facility.
- Trained staff on proper security protocols, increasing overall awareness and compliance within the facility.
- Conducted thorough investigations following incidents, identifying root causes, and implementing corrective actions to prevent recurrence.
- Managed access control systems, ensuring only authorized personnel had entry to restricted areas within the facility.
Education
Bachelor of Fine Arts - Studio Arts
University of North Texas
Denton, TX06.2013
No Degree - Interior Design/ Architecture
Texas Tech University
Lubbock, TX06.2009
Skills
- Problem Solving
- Excellent Customer Service
- Team Collaboration
- System Monitoring
- Microsoft Office
- Time management
- Multi-tasking
- Detail Oriented
- Inventory Management
Accomplishments
Placed top 5 in my group (Top 20 of 200) in the Greatest Baker 2023 Competition
Timeline
Kitchen Staff Member
Scout Fresh Market
10.2023 - 01.2024
Poker Dealer
Winstar World Casino And Resort
05.2023 - 08.2023
Data Center Technician II
Equinix
04.2021 - 05.2022
Delivery Driver
Instacart Shoppers
05.2020 - Current
Designer/ Creator
What A Hoot Cookie Co
08.2019 - 03.2023
Data Center Security Officer
Flexential
02.2018 - 06.2020
Bachelor of Fine Arts - Studio Arts
University of North Texas
No Degree - Interior Design/ Architecture
Texas Tech University