Lia Bonfietti
Milford,CT
Summary
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Motivational leader and problem solver. Reliable individual fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating an inviting environment for both guests and staff.
Overview
8
8
years of professional experience
Work History
Bar Manager
Bistro Basque & El Barrio
Milford, CT
05.2021 - Current
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional social media concepts, specialty drinks and customer-focused events.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Crafted extensive cocktail menu for customers preferring liquor and spirits to wine or beer.
- Processed in-house batching of syrups, purees and infusions.
- Handled all liquor ordering and inventory.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
Assistant Manager
Scratch Baking
Milford, CT
02.2017 - 07.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Lead Bartender
Pane E Bene Restaurant & Bar
Southport, CT
11.2019 - 03.2020
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Lead Bartender
Fairfield County Hunt Club
Southport, CT
08.2019 - 03.2020
- Handled simultaneous customer, team and business needs in private club setting.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Orchestrated numerous private parties, business meetings and formal engagements.
Barback
Bartaco
Westport, CT
04.2019 - 12.2019
- Learned how to make wide variety of mixed drinks.
- Delivered exceptional guest experiences through attentive service and quick response to customer complaints.
- Assisted wait staff with timely drink delivery and guest requests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Camp Counselor
YMCA
Milford, CT
06.2017 - 08.2017
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
After-School Care Provider
YMCA
Milford, CT
02.2017 - 06.2017
- Maintained effective schedule balance between rest periods, active play and instruction.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Led group activities to enhance socialization, communication and problem-solving skills.
Counselor
Boys & Girls Club
Milford, CT
06.2016 - 09.2016
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Assessed risk and danger to children and determined appropriate level of response and intervention.
Education
High School Diploma -
Joseph A. Foran High School
Milford, CTSkills
- Performance Improvement
- Health Code Compliance
- Vendor Relations
- Menu Pricing and Writing
- Issue Resolution
- Cost Control
- Verbal and Written Communication
- Bar Management
- Front of House Management
- Guest Satisfaction
- Cocktail Knowledge
- Proficient in Toast POS Management System
Timeline
Bar Manager
Bistro Basque & El Barrio
05.2021 - Current
Lead Bartender
Pane E Bene Restaurant & Bar
11.2019 - 03.2020
Lead Bartender
Fairfield County Hunt Club
08.2019 - 03.2020
Barback
Bartaco
04.2019 - 12.2019
Camp Counselor
YMCA
06.2017 - 08.2017
Assistant Manager
Scratch Baking
02.2017 - 07.2021
After-School Care Provider
YMCA
02.2017 - 06.2017
Counselor
Boys & Girls Club
06.2016 - 09.2016
High School Diploma -
Joseph A. Foran High School
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