Lia Castellazzo
Little Egg Harbor
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Cashier
Dunkin' Donuts
Little Egg Harbor
01.2026 - Current
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted in training new cashiers on procedures and best practices.
- Collaborated with team members to streamline operations during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
Washing Attendant
Mill Creek Laundromat
Manahawkin, NJ
09.2025 - 01.2026
- Operated washers and dryers to ensure optimal performance and customer satisfaction.
- Assisted customers with laundry equipment and services, providing exceptional support and guidance.
- Maintained cleanliness of laundromat facilities, ensuring a welcoming environment for patrons.
- Monitored inventory levels of detergents and supplies, facilitating timely restocking processes.
Waitress
IHOP
Manahawkin, NJ
09.2024 - 06.2025
- Maintained a clean and welcoming dining environment for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Childcare Associate
Retro Fitness of Manahawkin
Manahawkin, NJ
01.2023 - 08.2023
- Developed age-appropriate educational programs that promoted learning and social interaction.
- Coordinated daily schedules, balancing recreational and educational activities effectively.
- Implemented behavioral management techniques to foster positive interactions among children.
- Supervised children's activities, ensuring safety and engagement in a dynamic environment.
Waitress
Kate And Alley’s
Forked River
01.2017 - 01.2021
- Take customers' orders.
- Serving customers their food and beverages.
- Cleaned venues during and after weddings or parties to maintain cleanliness and guest comfort.
Waitress
Dynasty Diner
Tuckerton
01.2018 - 01.2020
- Recorded customer orders accurately
- Delivered food and beverages promptly to enhance customer experience
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Managed multi-tasking in fast-paced environment while maintaining accuracy in order processing.
- Trained new staff on menu knowledge, service protocols, and cash handling procedures.
Education
High School Diploma -
Southern Regional High School
Manahawkin01-2012
Skills
- Cash handling
- Cash register operation
- Order taking
- Work ethic
- Time management
- Customer assistance
- Customer support
- Sanitation practices
- Cash management
- Reliability
- Customer assistance
- Time management
- Team collaboration
- Pleasant
- Instruction adherence
- Prompt
Timeline
Cashier
Dunkin' Donuts
01.2026 - Current
Washing Attendant
Mill Creek Laundromat
09.2025 - 01.2026
Waitress
IHOP
09.2024 - 06.2025
Childcare Associate
Retro Fitness of Manahawkin
01.2023 - 08.2023
Waitress
Dynasty Diner
01.2018 - 01.2020
Waitress
Kate And Alley’s
01.2017 - 01.2021
High School Diploma -
Southern Regional High School