Lia Cohen-Poole
Nashville,TN
Summary
Friendly and reliable cashier/salad maker offering unmatched customer service and workplace focus. Quick and accurate with orders with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Greenery Co
02.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Achieved higher levels of teamwork among kitchen staff through effective communication and collaboration during busy shifts.
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
- Trained new staff members in proper food handling procedures, safety protocols, and efficient salad preparation techniques.
- Adapted quickly to changing menu items or customer preferences, adjusting recipes as needed for maximum satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Camp Counselor
Keystone Camp
06.2023 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Evaluated campers' progress and provided feedback to parents.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Education
High School Diploma -
University School of Nashville
Nashville, TN05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
Timeline
Camp Counselor
Keystone Camp
06.2023 - 07.2023
Cashier
Greenery Co
02.2022 - Current
High School Diploma -
University School of Nashville
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