Lia Head

• Promoted to Shift Manager after 3 months for outstanding performance and leadership.
• Trained and guided new employees on procedures, food handling, and customer interaction, fostering a knowledgeable team.
• Delegate tasks during shifts and support team members in a fast-paced environment.
• Consistently recognized for excellent customer service and hospitality.
• Took customer orders in person and by phone, ensuring accuracy and friendliness to enhance customer experience.
• Prepare, cook, and serve pizzas, wings, and other menu items following quality and safety standards.
• Maintain store cleanliness, including kitchen, prep areas, and dining space.
• Completed meal prep tasks for upcoming shifts, ensuring readiness and supporting smooth operations.
• Managed weekly work hours of 15-20 to support both job and academic commitments. while balancing school commitments.

• Delivered friendly and attentive table service, enhancing guest experience. • Took food and beverage orders accurately. • Delivered meals to tables, ensuring timely service., processed payments, and maintained a clean dining area. • Collaborated with kitchen staff to streamline service in fast-paced environment.

• Provided excellent customer service in a fast-paced dining environment.
• Managed food and drink orders accurately for guest satisfaction.
• Maintained cleanliness and organization of dining area during shifts.