Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Server
Stage 7 - Karaoke & Lounge
Gainesville
09.2025 - Current
Provided exceptional customer service in a lively karaoke and lounge environment.
Managed drink and food orders efficiently for a diverse clientele.
Handled cash transactions accurately during busy shifts.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Customer Service Associate
Wawa
Richmond
06.2019 - 07.2025
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Consulted with customers regarding their needs, and addressed their concerns.
Organized and prioritized tasks and activities, and worked within strict timeframes and deadlines.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Handled large amounts of cash, and balanced the cash drawer daily.
Trained new hires on products and services, best practices, and protocols to reduce process gaps.