Lia Rivers
Toledo,OH
Summary
Motivated and personable professional with extensive experience in fast-paced customer service environments. Skilled in building rapport, managing multiple tasks simultaneously, and providing exceptional service under pressure. Known for strong communication, problem-solving abilities, and a positive, team-oriented attitude. Quick to adapt to new environments and committed to delivering excellent results.
Overview
4
4
years of professional experience
Work History
Server
Sidelines Sports Eatery and Pub
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Leasing Consultant
Asset Living
11.2023 - 05.2024
- Planned and executed resident events to enhance community engagement and build relationships among families.
- Organized community events aimed at promoting local housing opportunities, fostering community connections.
- Conducted regular follow-ups with clients to ensure continued satisfaction and address any concerns.
- Actively participated in community events, promoting the company’s commitment to family-oriented living.
- Fostered a welcoming environment for potential tenants by actively engaging with them during property tours.
Education
Bachelor of Science - Biology
University of Toledo
Toledo, OH01-2026
Bachelor of Science - Biology
Purdue University Fort Wayne
Fort Wayne, IN01-2026
High School Diploma -
Whitmer High School
Toledo, OH05-2022
Skills
- Effective Communication
- Time Management
- Team Collaboration
- Problem-Solving
- Multitasking in High-Pressure Environments
- Organizational Skills
- Attention to Detail
- Positive Attitude & Professionalism
- Active Listening
Timeline
Leasing Consultant
Asset Living
11.2023 - 05.2024
Server
Sidelines Sports Eatery and Pub
03.2021 - Current
Bachelor of Science - Biology
University of Toledo
Bachelor of Science - Biology
Purdue University Fort Wayne
High School Diploma -
Whitmer High School
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