Lia Zarate
Tucson,AZ
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
7
7
years of professional experience
Work History
Cashier
Casino Del Sol
Tucson, AZ
02.2024 - Current
- Provided front-line customer service in a high-traffic gas station and RV park environment, resolving guest concerns quickly and professionally.
- Maintained a strong focus on guest experience, ensuring a welcoming and efficient environment for travelers and customers
- Prepared and restocked hot food items (roller grill and similar offerings) while following basic food safety standards
- Collaborated with team members to keep the store clean, stocked, and running smoothly during busy shifts
- Maintained compliance with tribal gaming regulations while holding an active gaming license
Maintenance Crew Member
Walmart
Tucson, AZ
11.2023 - 01.2024
- Conducted routine maintenance checks on equipment to ensure operational efficiency.
- Assisted in training new team members on safety protocols and maintenance procedures.
- Collaborated with management to enhance workflow processes and reduce downtime.
- Implemented preventive maintenance schedules, improving equipment reliability and performance.
- Maintained inventory of tools and supplies, ensuring readiness for maintenance tasks.
- Led team meetings to discuss challenges, share insights, and promote best practices in maintenance activities.
Delivery Driver
DoorDash
Tucson, AZ
02.2023 - 01.2024
- Navigated delivery routes efficiently, ensuring timely and accurate order fulfillment.
- Communicated effectively with customers to provide updates and resolve issues promptly.
- Leveraged GPS technology to optimize delivery paths and reduce travel time.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
Cashier/Banquet Food Server
Tucson Convention Center
Tucson, AZ
01.2019 - 06.2021
- Processed cash and electronic transactions efficiently, ensuring accurate handling of funds.
- Maintained clean and organized work environments to enhance customer experience.
- Assisted customers with inquiries, providing prompt and friendly service.
- Collaborated with team members to streamline checkout procedures, reducing wait times.
- Delivered exceptional service to guests during high-volume banquet events.
- Coordinated food and beverage presentations, ensuring timely and accurate service.
Education
Medical Assistant - Medical Assisting
Brookline College
Tucson, AZ05-2020
High School Diploma -
Compass High School
Tucson, AZ05-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Merchandise restocking
- Refunds and exchanges
- Staff training
- Cash handling expertise
- Preventive Maintenance
- Mechanical aptitude
- Safety protocols
- Multitasking and organization
Languages
Spanish
Limited Working
Timeline
Cashier
Casino Del Sol
02.2024 - Current
Maintenance Crew Member
Walmart
11.2023 - 01.2024
Delivery Driver
DoorDash
02.2023 - 01.2024
Cashier/Banquet Food Server
Tucson Convention Center
01.2019 - 06.2021
Medical Assistant - Medical Assisting
Brookline College
High School Diploma -
Compass High School