Liam Hamilton
320 Para Avenue, Hershey,PA
Summary
A highly motivated and hardworking individual looking for a responsible role where I can create value for my prospective employer through my dedicated and diligent efforts. I am seeking a role in a company where I can contribute my ideas, be mentored towards a successful career, and implement the skills and knowledge I have acquired through my background in science, healthcare, and public relations.
Overview
7
7
years of professional experience
Work History
Outside Golf Staff
The Hershey Country Club, Hershey E&R
06.2021 - Current
- Assisted club members by carrying clubs, retrieving and preparing personal belongings, as well as attending to any other requests from members and guests in regards to outside golf operations
- Built and established positive relationships with the membership and supervisors
- Provided assistance in maintaining a steady and clear flow of communication between the outside and inside golf staff
- Prepared and shut down the facility daily
Tastings Associate
The Hershey Story, M.S. Hershey Foundation
06.2016 - 07.2020
- Provided an informative and welcoming experience to museum guests as well as an in-depth description and history of the chocolate served
- Provided an appealing presentation of the tastings station and products as well as knowledge and appropriate details in order to increase sales
- Answered customer questions about Hershey Company products and services, helped locate merchandise, and promoted key items.
- Managed customer relations through communication and helpful interactions
- Trained and mentored junior staff on customer service strategies and techniques
- Managed efficient cash register operations.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
Physical Therapy Shadow
Drayer Physical Therapy Institute LLC
10.2021 - 10.2021
- Observed the daily operations and interactions of the licensed physical therapists
- Learned about proper customer/patient interaction and communication
- Observed patients during treatment and learned about the techniques and practices that are used in the successful recovery and treatment of patients
Physician Shadow
Renaissance Family Practice Cente, Dr. Paul Curtin
11.2020 - 12.2020
- Observed and shadowed the daily duties of a family medicine doctor
- Obtained first-hand experience in patient interaction, as well as speaking and dealing directly with the public in a professional healthcare environment
- Learned about billing and the processes and financial workings of the private practice sector of the healthcare industry
- Learned about logging, tracking, and properly reporting healthcare records and data that was collected and compiled during daily operations
Education
Bachelor of Science - Biology
Pennsylvania State University
University Park, PA08.2023
High School Diploma -
Bishop McDevitt High School
Harrisburg, PA05.2018
Skills
- Data Analytics
- Proficiency in Microsoft Office Suite
- Verbal and Written Communication
- Product Promotion
- Problem-Solving Ability
- Operational Efficiency
- Brand Representation
- Product Knowledge
- Customer Relations
References
Tim Harner- Manager of Golf Services and Operations, Hershey Country Club
- timharner@hersheypa.com
(717)-508-1799
Dr. Kenneth Boyer- Professor of Mathematics, Pennsylvania State University
- kcb14@psu.edu, (717)-948-6290
Ana Butler- Eberly College of Science Academic Advisor, Pennsylvania State University
- amb46@psu.edu, (814)-867-4891
Volunteer Work and Experiences
- TOPS Soccer- Assisted mentally and physically disabled children learn to play the game of soccer (2014-2018)
- Rob Hamilton Memorial Golf Tournament- Volunteer (2016-2020)
- Penn State Hershey Medical Center- Volunteer (2023-Present)
Timeline
Physical Therapy Shadow
Drayer Physical Therapy Institute LLC
10.2021 - 10.2021
Outside Golf Staff
The Hershey Country Club, Hershey E&R
06.2021 - Current
Physician Shadow
Renaissance Family Practice Cente, Dr. Paul Curtin
11.2020 - 12.2020
Tastings Associate
The Hershey Story, M.S. Hershey Foundation
06.2016 - 07.2020
Bachelor of Science - Biology
Pennsylvania State University
High School Diploma -
Bishop McDevitt High School
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