Liam Heller
Storrs
Summary
Detail-oriented delivery driver with expertise in optimizing routes and ensuring timely deliveries. Proven ability to resolve customer inquiries effectively while maintaining high service standards. Strong background in customer service and delivery operations, consistently achieving accurate deliveries and high customer satisfaction. Highly organized with exceptional time management skills, ready to enhance operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Delivery Driver
East Wok Restaurant
Glen Rock
08.2024 - 08.2025
- Maintained accurate delivery logs and updated route information regularly.
- Communicated with customers to resolve delivery inquiries effectively.
- Loaded and unloaded packages, ensuring secure handling during transport.
- Followed GPS directions to optimize delivery routes and schedules.
- Collaborated with team members to coordinate delivery operations efficiently.
- Adhered to traffic laws and safety regulations throughout all deliveries.
- Transported items safely, preventing damage or loss during transit.
- Handled customer service complaints professionally to maintain trust.
Restaurant Worker
Ridgewood Hot Bagels
Ridgewood
09.2023 - 08.2024
- Maintained cleanliness of work areas and dining spaces throughout shifts.
- Collaborated with team members to facilitate efficient service during peak hours.
- Responded promptly to customer inquiries, providing friendly and effective service.
- Assisted in order taking, food preparation, and timely delivery to tables.
- Inspected dining room for cleanliness, ensuring tables, chairs, and surfaces met standards.
- Processed takeout orders accurately, communicating information about order status clearly.
- Demonstrated menu knowledge by answering customer questions accurately.
- Prepared beverages according to specified recipes, maintaining quality standards.
Education
High School Diploma -
Glen Rock High School
Glen Rock, NJ06-2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Route optimization
- Problem resolution
- Time management
- Attention to detail
- Safety compliance
- Teamwork and collaboration
- Punctual and reliable
- Advanced planning
- Heavy lifting
- Cargo handling
Accomplishments
- High Honor/Honor Roll
Languages
English
Native/ Bilingual
Timeline
Delivery Driver
East Wok Restaurant
08.2024 - 08.2025
Restaurant Worker
Ridgewood Hot Bagels
09.2023 - 08.2024
High School Diploma -
Glen Rock High School