My interests include strength training, watching competitive sports including football and soccer, and I also love riding dirt bikes I am committed to an active lifestyle centered around discipline, performance, and physical development I am obsessed with exercise and anything to keep me moving and getting stronger, in every way
Liam leach
Huntington beach CA
Summary
I am a personable and motivated sales associate with 2.5 years of customer service experience, currently at Dick's Sporting Goods. I have been a dedicated member of Crunch Fitness since my freshman year of high school with a strong passion for strength training and creating positive gym environments. I am particularly skilled in relationship building, teamwork, and delivering welcoming customer experiences. I am currently pursuing a higher education at Cal State Fullerton, with long-term goals of earning a Doctorate in Physical Therapy and building a career centered around health and fitness.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
Huntington Beach, CA
04.2024 - Current
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained store presentation standards, ensuring a clean and organized environment.
- Worked with team members to achieve daily sales targets and improve customer satisfaction.
- Educated customers on product features and benefits.
- Handled customer inquiries and resolved issues promptly, promoting positive brand loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics. (Protection Plans and credit cards)
Sales Associate
Huntington Surf And Sport
Huntington Beach, CA
05.2023 - 01.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Science - Kinesiology
California State University, Fullerton
Fullerton, CA05-2029
High School Diploma -
Marina High School
Huntington Beach, CA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Flexible schedule
- Cash register operation
- Upselling
- Retail store operations
- Sales training
Interests
Timeline
Sales Associate
Dicks Sporing Goods
04.2024 - Current
Sales Associate
Huntington Surf And Sport
05.2023 - 01.2024
Bachelor of Science - Kinesiology
California State University, Fullerton
High School Diploma -
Marina High School