Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Bartender
Loyo Burger
09.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Cook/Front of House Sales
Nalu Health Bar
01.2022 - 09.2022
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Performed cash handling activities and secured nightly bank deposits.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Sales
Local Yocal Farm To Market
01.2015 - 12.2021
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.