LIANA AGUILAR
Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hostess
Lena Trattoria
Bronx, NY
08.2024 - Current
- Handled cash payments and reconciled daily transactions accurately.
- Monitored customer satisfaction levels throughout their meal experience.
- Monitored dining room activity to ensure compliance with health regulations.
- Demonstrated strong interpersonal skills when interacting with customers.
Teacher's Assistant
New York Center For Child Development
Manhattan, New York
11.2023 - Current
- Assisted teachers with classroom management and educational activities, supporting child development through personalized attention and creative learning methods
- Maintained detailed progress records for each student, implemented structured daily routines, and coordinated with lead teachers to enhance learning outcomes
- Partnered with teaching staff to create engaging educational materials, facilitate group activities, and ensure a positive learning environment
- Developed interactive learning stations and hands-on activities to promote cognitive development and social skills in early childhood education
- Supported individual student growth through targeted assistance, behavior management, and consistent communication with parents and staff
Hostess
MamaSushi
02.2022 - Current
- Greet, welcome, and escort guests to proper tables, as well as present additional seating options in bar and patio areas
- Observe and approach guests throughout dining experience to ensure their needs are met, driving high-quality customer service
- Consistently stocking service areas with supplies, to deliver efficient service to guests
- Monitor cleanliness of common areas and dining rooms to maintain a neat and welcoming establishment
- Monitor restaurant activity to determine seating and dining flow
- Prepare cash receipts and facilitate bank deposits
- Address guest concerns and collaborate with management on escalated inquiries, for prompt resolution
Assistant Manager
Playland - Standard Amusements LLC
08.2018 - 08.2021
- Coordinated employee schedules according to staff availability and processed time-off requests
- Assisted with new employee training, and conducted performance reviews to track overall progress
- Reported customer and employee accidents, injuries, and concerns for manager review
- Communicated with clients to address questions, concerns, and needs to provide quality customer service
- Conducted quality, timely performance feedback and performance appraisals
Education
Bachelors of Science - Health Services Administration
SUNY Canton
06.2024
Skills
- Customer Service
- Billing and Payment Processing
- Problem-solving
- Time management
- Student and parent relations
- Student safety
- CPR and first aid
- Special education support
- Positive attitude
Languages
English
Certification
- CPR Certification
Timeline
Hostess
Lena Trattoria
08.2024 - Current
Teacher's Assistant
New York Center For Child Development
11.2023 - Current
Hostess
MamaSushi
02.2022 - Current
Assistant Manager
Playland - Standard Amusements LLC
08.2018 - 08.2021
Bachelors of Science - Health Services Administration
SUNY Canton