Liana Goodman
Dyersburg,TN
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and strategic inventory management. Skilled in multitasking and maintaining workplace safety, consistently delivering exceptional service and fostering positive customer relationships.
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
Dyersburg, TN
09.2025 - 05.2026
- Collaborated with team members to maintain store organization and cleanliness.
- Trained new associates on store policies, procedures, and customer service standards.
- Participated in team meetings to discuss operational challenges and propose solutions.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Associate
TacoBell
Newbern, TN
12.2024 - 09.2025
- Assisted customers with product inquiries and service requests.
- Supported inventory management by restocking shelves and monitoring product availability.
- Handled cash register operations, ensuring accurate transactions and customer satisfaction.
- Implemented promotional displays to enhance product visibility and sales engagement.
- Resolved customer complaints efficiently, contributing to improved shopping experiences.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Cashier
Walmart
Dyersburg, TN
09.2023 - 06.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area to ensure a welcoming environment for customers.
- Collaborated with team members to optimize workflow during peak hours and improve service speed.
- Handled cash, credit, and debit transactions while adhering to company cash handling policies.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Monitored inventory levels at the register, ensuring availability of necessary supplies for operations.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Automotive Technician - Automotive Technology
TCAT Northwest
Newbern, TN12.2025
High School Diploma -
Gateway Christian Schools
Memphis, TN05.2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Decision-making
- Complex Problem-solving
- Oral communication
- Flexible schedule
- Cross-functional teamwork
- Multitasking and organization
- Problem-solving abilities
- Creative problem solving
Timeline
Associate
Walmart
09.2025 - 05.2026
Associate
TacoBell
12.2024 - 09.2025
Cashier
Walmart
09.2023 - 06.2024
Automotive Technician - Automotive Technology
TCAT Northwest
High School Diploma -
Gateway Christian Schools