Lianet Salas
Tampa,FL
Summary
Current finance student with a solid foundation in customer service and collaborative teamwork. Capable of excelling in high-pressure situations, delivering results in both academic and professional settings. Possesses strong analytical and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
Tampa, Florida
07.2024 - Current
- Trained new baristas in beverage preparation and customer service standards.
- Supported highest conduct and service standards to uphold company reputation.
- Collaborated with management to identify training needs, enhancing team efficiency.
- Processed cash and credit card payments, issuing receipts and providing accurate change.
- Greeted guests warmly to ensure exceptional customer experiences.
- Memorized official and off-menu coffee and tea preparations for superior service.
- Resolved customer concerns promptly to maintain brand loyalty.
Sales /Retail Stock Associate
Garage Clothing USA
Tampa, Florida
08.2023 - 05.2024
- Streamlined inventory flow through efficient organization of incoming stock.
- Conducted accurate inventory counts to improve stock management practices.
- Sorted and labeled items for easy identification and retrieval.
- Trained new associates on stocking procedures and safety protocols.
- Collaborated with team members to maintain well-stocked shelves and displays.
- Delivered exceptional customer service through engaging interactions with customers.
- Ensured compliance with company policies, safety regulations, and security protocols.
Education
Associate of Arts - Finance
Hillsborough Community College
Tampa, FL08-2026
High School Diploma -
Alonso High School
Tampa, FL05-2025
Skills
- Customer service
- Team collaboration
- Financial analysis
- Cash handling
- Critical thinking and decision making
- Time management
Certification
- Florida Ready to Work Soft Skills Certification, October 6, 2023
- Intuit ESB Entrepreneurship and Small Business Certification, February 1, 2024
- Florida Ready to Work Digital Skills Certification, May 17, 2024
- Intuit Quickbooks Online Certification, June 21, 2024
- PMI Project Management Ready Certification, March 27, 2025
Languages
Spanish
Native/ Bilingual
Accomplishments
- Partner of the Quarter, Starbucks
- 1st Place, DECA District Competition, Apparel and Accessories Marketing
- 4th Place, DECA State Competition, Retail Merchandising
- DECA International Finalist, Retail Merchandising
- 1st Place, DECA District Competition, Food Marketing
References
References available upon request.
Timeline
Barista Trainer
Starbucks
07.2024 - Current
Sales /Retail Stock Associate
Garage Clothing USA
08.2023 - 05.2024
Associate of Arts - Finance
Hillsborough Community College
High School Diploma -
Alonso High School
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