Lianna Freeman
Summary
I am an advocate for employee support and growth. I understand the importance of member satisfaction and quick resolution to concerns. I practice daily the relevance of the overall building functions and compliances. I am confident and can adjust accordingly to management priorities. I am reliable for the betterment of the business needs and results driven.
Overview
9
9
years of professional experience
Work History
Front End Manager
Costco Wholesale
South Jordan #1019
08.2023 - Current
- Maintains strong member service standards.
- Responds promptly to member concerns with friendly and knowledgeable solutions.
- Promotes daily focuses and benchmarks.
- Supports employee growth and personalities.
- Is proactive on overall business needs and follow through.
Administrative Manager
Costco Wholesale
South Jordan #1019
08.2022 - 08.2023
- Managed building compliance. Facility and Operations audit improved from last year.
- Refined and maintained consistency on Star Audit training for the whole building. Received Star Audit.
- Completed and verified certifications and contracts for all departments.
- Ran 3 inventories successfully and implemented a digital map for efficiency and cut on payroll cost.
Merchandising Manager
Costco Wholesale
South Jordan #1019
10.2020 - 08.2022
- Challenged during Covid-19 which helped promote self growth creativity.
- Transitioned out of the Photo department and managed the Dairy remodel. Had daily communications with buyers to control and adjust inventory accordingly.
- Focused on safety practices daily and implemented splinter meetings.
- Executed performance with weekly goals for employees and area managers. Had daily walks with area managers for next days plans.
- Maintained weekly aisle cleaning and steel safety compliance.
- Prioritized FIFO and executed the 6 rights of merchandising to maximize sales.
Bakery Manager
Costco Wholesale
South Jordan #1019
06.2020 - 10.2020
- Implemented P&L.
- Understood and controlled payroll based off of sales.
- Utilized 6 rights of merchandise in fresh.
- Ensured employees had current certifications to work in Bakery.
- Focused on employee development in all areas of the department to ensure proper coverage if needed.
- Verified PMs were in compliance to guarantee safety and department standard.
Marketing Manager
Costco Wholesale
South Jordan #1019
04.2019 - 03.2020
Hardlines Manager
Costco Wholesale
South Jordan #1019
11.2017 - 04.2019
Foods Manager
Costco Wholesale
South Jordan #1019
02.2016 - 11.2017
Timeline
Front End Manager
Costco Wholesale
08.2023 - Current
Administrative Manager
Costco Wholesale
08.2022 - 08.2023
Merchandising Manager
Costco Wholesale
10.2020 - 08.2022
Bakery Manager
Costco Wholesale
06.2020 - 10.2020
Marketing Manager
Costco Wholesale
04.2019 - 03.2020
Hardlines Manager
Costco Wholesale
11.2017 - 04.2019
Foods Manager
Costco Wholesale
02.2016 - 11.2017