Lianna Santos
Winter Haven,FL
Summary
Developed customer service and organizational skills in a high-volume retail environment. Transitioning to a new field with a strong foundation in efficiency and accuracy. Looking to apply these abilities to contribute to and grow within different professional settings.
Overview
2
2
years of professional experience
Work History
Cashier
Publix Super Markets Inc
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Front Service Clerk
Publix Super Markets Inc
05.2023 - 06.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Increased efficiency in bagging process, ensuring that groceries were handled with care to prevent damage.
Education
Associate of Arts - Business Administration And Management
Polk State College
Winter Haven, FL12-2027
High School Diploma -
Harrison School For The Arts
Lakeland, FL05-2023
Skills
- Customer service
- Money handling
- Multitasking skills
- Work ethic and integrity
- Time management skills
- Interpersonal communication
Timeline
Cashier
Publix Super Markets Inc
06.2024 - Current
Front Service Clerk
Publix Super Markets Inc
05.2023 - 06.2024
Associate of Arts - Business Administration And Management
Polk State College
High School Diploma -
Harrison School For The Arts
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