Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lianna Santos

Winter Haven,FL

Summary

Developed customer service and organizational skills in a high-volume retail environment. Transitioning to a new field with a strong foundation in efficiency and accuracy. Looking to apply these abilities to contribute to and grow within different professional settings.

Overview

2
2
years of professional experience

Work History

Cashier

Publix Super Markets Inc
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Front Service Clerk

Publix Super Markets Inc
05.2023 - 06.2024
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Increased efficiency in bagging process, ensuring that groceries were handled with care to prevent damage.

Education

Associate of Arts - Business Administration And Management

Polk State College
Winter Haven, FL
12-2027

High School Diploma -

Harrison School For The Arts
Lakeland, FL
05-2023

Skills

  • Customer service
  • Money handling
  • Multitasking skills
  • Work ethic and integrity
  • Time management skills
  • Interpersonal communication

Timeline

Cashier

Publix Super Markets Inc
06.2024 - Current

Front Service Clerk

Publix Super Markets Inc
05.2023 - 06.2024

Associate of Arts - Business Administration And Management

Polk State College

High School Diploma -

Harrison School For The Arts
Lianna Santos