Lianna Villasenor
Bonita Springs,FL
Summary
Detail-oriented Pharmacy Technician with a proven track record in processing prescriptions and managing inventory. Committed to maintaining HIPAA compliance while delivering exceptional customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Bonita Springs, FL
02.2025 - Current
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in medication preparation and dispensing, maintaining compliance with regulations.
- Managed inventory levels, conducting regular stock checks to minimize shortages and overstock.
- Utilized pharmacy management software to track prescriptions and manage patient records effectively.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Volunteer
Health Park Medical Center
Fort Myers, FL
10.2025 - 12.2025
- Assisted with patient transportation to discharge areas and vehicles, ensuring safety and comfort.
- Restocked essential supplies such as linens, gloves and blankets to support clinical staff
- Demonstrated attention to detail and adherence to healthcare sanitation protocols.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
Education
Florida Gulf Coast University
Fort Myers, FLSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy software proficiency
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Volunteer
Health Park Medical Center
10.2025 - 12.2025
Pharmacy Technician
Walgreens
02.2025 - Current
Florida Gulf Coast University