Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Quote
Timeline
GeneralManager

Libasse Diop

Tallahassee ,United States

Overview

12
12
years of professional experience

Work History

General Manager

Hanania Infiniti Of Orange Park
Jacksonville, FL
10.2023 - 02.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Werner Hyundai
10.2020 - 01.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

General Sales Manager

Werner Hyundai
08.2019 - 09.2020
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

General Sales Manager

Werner Kia
01.2019 - 08.2019
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Finance Manager

Werner Hyundai
03.2017 - 12.2018
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Processed invoices and contacted appropriate parties for timely payment receipt.

BDC Manager

Werner Hyundai
07.2016 - 02.2017
  • Logged customer comments in dealer management system for follow-up.
  • Posted appointments on internal board to notify sales department.
  • Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
  • Incorporated scripts to encourage uniform communication when scheduling sales and service appointments.
  • Trained team to answer incoming phone calls and schedule appointments for sales team.
  • Confirmed scheduled appointments to reduce chances of potential buyer no shows.

Sales Representative

Werner Hyundai
02.2012 - 06.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Bachelor Of Science - Economics/Business Administration

Towson University
Towson Maryland

General Manager Certificate -

NCM General Manager School
Kansas City
08.2022

Skills

  • Staff Development
  • Staff Motivation
  • Budgeting and Cost Control Strategies
  • Training and Development
  • Top Talent Recruiting, Hiring and Retention
  • Management Training
  • Inventory Control
  • Operations Management
  • Coaching and Mentoring
  • Recruitment
  • Market Analysis
  • Time Management

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.


Languages

French
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

General Manager

Hanania Infiniti Of Orange Park
10.2023 - 02.2024

General Manager

Werner Hyundai
10.2020 - 01.2023

General Sales Manager

Werner Hyundai
08.2019 - 09.2020

General Sales Manager

Werner Kia
01.2019 - 08.2019

Finance Manager

Werner Hyundai
03.2017 - 12.2018

BDC Manager

Werner Hyundai
07.2016 - 02.2017

Sales Representative

Werner Hyundai
02.2012 - 06.2016

Bachelor Of Science - Economics/Business Administration

Towson University

General Manager Certificate -

NCM General Manager School

Similar Profiles

CREATE PROFILE
Libasse Diop