Libby Carroll
Mckinney
Summary
Enthusiastic and customer-focused professional with extensive experience in the service industry, known for exceptional communication skills and a passion for creating memorable guest experiences. Proven ability to build lasting relationships with customers, leading to repeat business and positive word-of-mouth. Experienced in high-volume, fast-paced environments such as Bone Daddy's House of Smoke and Arcis Golf, consistently delivering top-tier service with a friendly, problem-solving attitude. Currently pursuing a Bachelor's degree in Communications at Texas Tech University. Certified with a Food Handler’s License and TABC License. Strong work ethic, upbeat personality, and a genuine love for engaging with people make me a valuable asset in any customer-facing role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bone Daddy's House Of Smoke
Lubbock
06.2024 - 04.2025
- Engaged with guests to create a welcoming and positive dining experience.
- Provided personalized service by catering to guests' specific needs, ensuring a memorable dining experience.
- Delivered food orders promptly to ensure customer satisfaction.
- Ensured exceptional customer experiences to encourage repeat business and positive word-of-mouth.
- Cultivated strong relationships with regular patrons, enhancing customer loyalty and repeat business.
Server
Arcis Golf
Mckinney
05.2022 - 08.2024
- Adhered to health safety guidelines during food preparation and service.
- Delivered food orders promptly while maintaining courteous interactions.
- Addressed guest inquiries and complaints with efficiency and professionalism.
- Monitored dining room for cleanliness and proper setup at all times.
- Ensured prompt and courteous service for each guest.
- Accurately processed monetary transactions in accordance with company policies.
- Recorded orders accurately using cash register and point-of-sale system.
- Greeted guests warmly and presented menus effectively.
Pro Shop Clerk
Arcis Golf
Lubbock
08.2023 - 05.2024
- Checked in golfers for their scheduled tee times, ensuring smooth and timely course access.
- Resolved scheduling discrepancies for golfers, facilitating accurate tee time bookings.
- Coordinated course bookings by arranging dates and times for golfers, optimizing schedule efficiency.
Education
High School Diploma -
Centennial High School
Frisco, TX05-2022
BBA - Communications
Texas Tech University
Lubbock, TXSkills
- Customer service excellence
- Relationship management
- Conflict resolution
- Sales strategies
- Problem solving
- Work ethic
- Professional demeanor
Certification
- Food Handlers License
- TABC license
Timeline
Server
Bone Daddy's House Of Smoke
06.2024 - 04.2025
Pro Shop Clerk
Arcis Golf
08.2023 - 05.2024
Server
Arcis Golf
05.2022 - 08.2024
High School Diploma -
Centennial High School
BBA - Communications
Texas Tech University
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