Dog Sitting
Customer Service Associate
Classic Care Cleaners
05.2022 - Current
Hi, I’m
Libby Villarreal
Customer Service Associate
Brenham,TX
It is never too late to be what you might have been.
George Eliot
Timeline
Retail Sales Associate
Hobby Lobby
02.2022 - 05.2022
Cashier
Tractor Supply Company
09.2019 - 02.2022
Blinn College
No Degree from English Liberal Arts
08.2017 - 12.2017
Brenham High School
High School Diploma
08.2004 - 05.2008
Work History
Classic Care Cleaners
Customer Service Associate
05.2022 - Current
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled incoming flow of clothing to tag, detag and scan into inventory
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager.
- Helped train new associates in company policies and procedures, fostering a supportive work environment.
- Used organization skills to help maintain order in finding customers clothing
- Used the cash register POS system to help find customers and received payments.
Hobby Lobby
Retail Sales Associate
02.2022 - 05.2022
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases and locate items.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Helped with store set-ups
- Knowledge of every department
- Used computer POS systems to help check out customers and find merchandise on store floor.
Tractor Supply Company
Cashier
09.2019 - 02.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Kept up with merchandise recovery
- Helped with carry-outs
- Was top 3 in maintaining goal for acquiring weekly credit cards
Overview
6
years of professional experience
4
years of post-secondary education
Education
Blinn CollegeBrenham, TX
No Degree from English Liberal Arts
08.2017 - 12.2017
University Overview
- 3.0 GPA
Brenham High SchoolBrenham, TX
High School Diploma
08.2004 - 05.2008
University Overview
- Honor Roll
- Bluebell Scholarship Recipient
- FCCLAMember
- Spanish Club Member
Skills
Customer service
Team collaboration
Product knowledge
POS system operation
Refunds and exchanges
Sales closing
Negotiation
Merchandise upselling
Hospitality and accommodation
MS office
Store maintenance
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursPaid time off401k matchPersonal development programsAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Photography
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