Libertie Browder
Intake Specialist
Columbus,GA
Summary
Steadfast Intake Specialist/Customer Service Representative who employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Intake Specialist
CELLINO LAW LLP
Buffalo, NY
06.2022 - Current
- Data entry, inbound calls
Legal Assistant/Receptionist
Bernstein Maranto
08.2021 - Current
- Scanning, answering phones, med records, mail, greeting visitors, data entry Microsoft Excel
Customer Service Representative
Cubic Corporation
Amherst, NY
05.2021 - Current
- Customer service, payment transactions, answering calls and outbound calls, emails, feedbacks
Phone Operator/Customer Service
The Barnes Firm
Buffalo, NY
10.2020 - 04.2021
- Data entry(excel, microsoft, google), intake calls( Nextiva phone system) answering multiple incoming calls, customer service, Live chats, Invoices.
Phone Operator
CELLINO & BARNES
Buffalo, NY
04.2017 - 10.2020
- Data entry( excel, microsoft, google), intake calls( Shortel phone system), answering multiple incoming calls, customer service, After hours receptionist, scanning, bleeding files, Live chats
Education
A.B -
Miller high school/ Eric Birch high school
Fontana, CA 01.2005 - 05.2009
Criminal Justice
Some College
University Of Phoenix 08.2022 - Current
Skills
Consultation and advisory
undefinedAdditional Information
- References available upon request
Timeline
Criminal Justice
Some College
08.2022 - Current
Intake Specialist
CELLINO LAW LLP
06.2022 - Current
Legal Assistant/Receptionist
Bernstein Maranto
08.2021 - Current
Customer Service Representative
Cubic Corporation
05.2021 - Current
Phone Operator/Customer Service
The Barnes Firm
10.2020 - 04.2021
Phone Operator
CELLINO & BARNES
04.2017 - 10.2020
A.B -
Miller high school/ Eric Birch high school
01.2005 - 05.2009
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