Lidia Berhanu
Minneapolis,MN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Associate
Platos Closet
09.2022 - 01.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Worked well in a team setting, providing support and guidance.
Photography Assistant
Anoka Ramsey Community College
10.2021 - 05.2022
- Proven ability to learn quickly and adapt to new situations.
- Organized studio by putting away equipment and filing paperwork.
- Ensured compliance with safety regulations through routine inspections of equipment and proper storage of chemicals.
- Assisted in training new employees on proper lab procedures and best practices for optimal performance within their roles.
- Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Processed and handled film, negatives and prints in accordance with quality standards.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Information Technology
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
Skills
- Merchandise Display
- Product Knowledge
- Listening Skills
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Flexible Hours
- Safety and Cleanliness Standards
- Goal-Oriented
- Persuasion techniques
- Attention to Detail
- Friendly and Helpful
Languages
Amharic
Native or Bilingual
Arabic
Limited Working
Timeline
Sales Associate
Platos Closet
09.2022 - 01.2023
Photography Assistant
Anoka Ramsey Community College
10.2021 - 05.2022
Bachelor of Science - Information Technology
University of Minnesota - Twin Cities