Lidia CALVILLO
Pasadena,Texas
Summary
Skilled Receptionist with experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Gulf Region Urology
12.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for patients and employees.
- Scheduled, coordinated and confirmed appointments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Obtained eligibility and benefits of patients insurance.
- Collected copayments, processed transactions and updated relevant records.
- Resolved customer problems and complaints.
Instructional Aide
Pasadena ISD
12.2019 - 11.2022
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
- Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained accurate records of student performance data, aiding teachers in making informed instructional decisions.
- Recorded grades for coursework and tests in online reporting system.
Education
Currently Enrolled
San Jacinto College District
Pasadena, TXSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Bilingual (English and Spanish)
- Appointment Scheduling
- Office Organization
- Punctual and Reliable
Timeline
Front Desk Receptionist
Gulf Region Urology
12.2022 - Current
Instructional Aide
Pasadena ISD
12.2019 - 11.2022
Currently Enrolled
San Jacinto College District
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