Lidia Martinez
San Antonio
Summary
Bilingual Medical Assistant seeking an entry-level position. Flexible and eager to learn both front- and back-office responsibilities, while aiming to gain experience by applying my education and training. Along with the right training and help from staff and other co-worker team players, I'm confident that I will do well and become a great addition to your company. My honesty, integrity, and genuine care for others, combined with years of one-on-one customer service experience, are some skills I bring to the table to support my employer's goals.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
San Antonio
10.2016 - 04.2024
- Strengthened customer service through prompt inquiry resolution and issue management.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- This position required multitasking, which I executed very well.
Office Cashier Clerk
Handy Andy Supermarket
Seguin
10.2004 - 11.2010
- One-on-one customer care service. Assisted customers with inquiries, and resolved any issues promptly and professionally.
- Conducted regular cash drawer audits, pickups, and safe drops to ensure accuracy and compliance with policies.
- Answer the phone in a timely manner, run faxes, and operate the copier machine.
- Light keyboarding and minimal basic computer data entry.
- Light cleaning duties.
- End-of-night closing task included all money counts, manual logging, entering data into the system for all drawers, office monies, and safe filing end of day report printout.
Education
Medical Assistant
Alamo Community College
New Braunfels, TX06-2024
Skills
- Customer relations
- Problem solving
- Phone etiquette
- Attention to detail
- Communication skills
- Basic Data Entry
Timeline
Assistant Manager
Dollar Tree Stores
10.2016 - 04.2024
Office Cashier Clerk
Handy Andy Supermarket
10.2004 - 11.2010
Medical Assistant
Alamo Community College