Lidia Texis
Brooklyn
Summary
Enthusiastic professional with experience in customer service roles across various industries. Proficient in phone etiquette and adept at managing fast-paced environments. Committed to enhancing customer experiences through effective communication and efficient appointment management.
Overview
9
9
years of professional experience
2011
2011
years of post-secondary education
Work History
Front Desk Receptionist
NYU Premier imaging
Brooklyn
05.2024 - Current
- Greeted patients and visitors with a warm and professional demeanor.
- Scheduled appointments efficiently using the electronic health record system.
- Managed incoming phone calls, directing inquiries to appropriate staff members.
Cashier
Mia’s bakery
Brooklyn
02.2021 - 03.2024
- Processed customer transactions efficiently at Mia's bakery.
- Provided friendly and attentive service to all customers.
- Maintained cleanliness and organization of the cashier area consistently.
Server
Blackbarn
Manhattan
03.2017 - 11.2020
- Managed table assignments and coordinated with kitchen staff for timely service.
- Handled customer concerns promptly to ensure satisfactory dining experiences.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Education
John Dewey High School
Brooklyn, NySkills
- Appointment scheduling
- Phone etiquette
- Customer service
- Maintaining a well organized work environment
- HIPAA compliance-confidentiality & privacy protection
- Record keeping
- Ability to work in a fast-paced environment
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
NYU Premier imaging
05.2024 - Current
Cashier
Mia’s bakery
02.2021 - 03.2024
Server
Blackbarn
03.2017 - 11.2020
John Dewey High School