Lidice Rizo Comas
Miami,Florida
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Cuba
09.2016 - 03.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Accounting
IPUE Camilo Cienfuegos
Cuba 07.2013
Skills
- Process Optimization
- Office Equipment Proficiency
- Minute Taking
- Managing Multiple Tasks
Timeline
Customer Service Representative
Cuba
09.2016 - 03.2023
Accounting
IPUE Camilo Cienfuegos
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