Liem Epps
Fayetteville,NC
Summary
Proven sales associate with a track record of enhancing customer satisfaction and achieving sales targets at Circle K. Excelled in teamwork, problem-solving, and persuasive communication, significantly contributing to a positive and efficient work environment. Skilled in money handling and customer service, consistently fostering loyalty and exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Circle K
06.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
Shoe Dept
10.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Team Member
Arby's
02.2022 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Kentucky Fried Chicken
08.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Education
No Degree - Business Administration
Fayetteville Technical Community College
Fayetteville, NC05-2026
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Goal oriented
- Money handling
- Persuasion techniques
- Friendly and outgoing
Timeline
Sales Associate
Circle K
06.2024 - Current
Retail Sales Associate
Shoe Dept
10.2022 - 04.2023
Team Member
Arby's
02.2022 - 09.2022
Team Member
Kentucky Fried Chicken
08.2021 - 02.2022
No Degree - Business Administration
Fayetteville Technical Community College
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