Summary
Overview
Work History
Education
Skills
Timeline
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Liesl Blint Boven

Troy,MI

Summary

Dynamic Phlebotomy Supervisor with a proven track record at Corewell Health System, excelling in team leadership and adaptable problem-solving. Enhanced patient care through effective communication and implemented quality assurance measures, resulting in improved accuracy in test results. Committed to professionalism and ethics while fostering strong interdepartmental collaboration.

Overview

9
9
years of professional experience

Work History

Phlebotomy Supervisor

Corewell Health System
01.2022 - Current
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Performed tasks as member of line staff to reduce wait time.
  • Worked closely with other supervisors to coordinate staffing across multiple shifts, maximizing efficiency and coverage during peak times.
  • Supervised 60+ employees at multiple sites and reporting locations to maintain consistent practices across the Metro Detroit area.
  • Established strong working relationships with referring physicians and other healthcare providers, ensuring timely communication of test results.

Certified Phlebotomy Team Lead

Corewell Health System
11.2017 - 01.2022
  • Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
  • Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
  • Organized inventory of supplies, resulting in less waste and more efficient use of resources.
  • Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
  • Implemented quality assurance measures for blood draws, leading to increased accuracy in test results.
  • Collaborated with interdisciplinary teams to provide comprehensive patient care services across various departments within the healthcare facility.

Phlebotomist

Corewell Health System
02.2016 - 11.2017
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Education

Bachelor of Science - Health Sciences

Western Governors University
Salt Lake City, UT
06-2026

Certificate - Phlebotomy

Medright Medical Education
Troy, MI
02-2015

Skills

  • Venipuncture
  • Adaptable problem-solving
  • Sample and specimen collection
  • Team leadership
  • Employee training and development
  • Professionalism and ethics
  • Conflict resolution strategies
  • Interdepartmental communication
  • Performance evaluation management

Timeline

Phlebotomy Supervisor

Corewell Health System
01.2022 - Current

Certified Phlebotomy Team Lead

Corewell Health System
11.2017 - 01.2022

Phlebotomist

Corewell Health System
02.2016 - 11.2017

Bachelor of Science - Health Sciences

Western Governors University

Certificate - Phlebotomy

Medright Medical Education