Ligia OGrady
Monroe Township,NJ
Summary
Attentive Receptionist bringing high energy, great customer service skills with unparalleled professionalism and knowledgeable assistance for any need.
Overview
36
36
years of professional experience
Work History
Receptionist
Chinese Acupuncture And Herbal Medical Center
08.2021 - 07.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing over 50 phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
DR. George Wrubel, DDS
10.1997 - 02.2000
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist, Dental Assistant
Dr. Louis F. Desantis, DDS, FACF
10.1987 - 07.1997
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing over 50 phone calls per day, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Skills
- File Management
- Clerical Support
- Scheduling
- Telephone Etiquette
- Data Inputting
- Customer/Client Relations
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Receptionist
Chinese Acupuncture And Herbal Medical Center
08.2021 - 07.2023
Receptionist
DR. George Wrubel, DDS
10.1997 - 02.2000
Receptionist, Dental Assistant
Dr. Louis F. Desantis, DDS, FACF
10.1987 - 07.1997
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