Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lila Adams

Clifton Park

Summary

Dedicated host with exceptional customer service skills, ensuring welcoming dining experiences and efficient reservation management. Proven ability to enhance guest satisfaction through effective communication and swift problem resolution.

Overview

1
1
year of professional experience

Work History

Host

Olive Garden
Clifton Park
10.2025 - 05.2026
  • Greeted guests warmly, facilitating an inviting dining experience.
  • Guided guests promptly to tables, providing menus upon arrival.
  • Managed reservations to optimize seating arrangements, enhancing guest satisfaction and wait times.
  • Addressed guest inquiries with professionalism and courtesy. with professionalism and courtesy.
  • Assisted servers by relaying guest requests and accommodating special needs, ensuring a personalized dining experience.
  • Addressed guest inquiries with professionalism and courtesy.
  • Collaborated with team members to ensure smooth service flow.
  • Maintained cleanliness and organization in waiting area and lobby.

Education

High School Diploma -

Shenendehowa
Clifton Park, NY
06-2027

Skills

  • Guest relations
  • Customer service and support
  • Effective communication
  • Team collaboration
  • Problem resolution
  • Planning and organization
  • Calm under pressure
  • Microsoft Office proficiency
  • Active listening

Timeline

Host

Olive Garden
10.2025 - 05.2026

High School Diploma -

Shenendehowa
Lila Adams