Dedicated host with exceptional customer service skills, ensuring welcoming dining experiences and efficient reservation management. Proven ability to enhance guest satisfaction through effective communication and swift problem resolution.
Overview
1
1
year of professional experience
Work History
Host
Olive Garden
Clifton Park
10.2025 - 05.2026
Greeted guests warmly, facilitating an inviting dining experience.
Guided guests promptly to tables, providing menus upon arrival.
Managed reservations to optimize seating arrangements, enhancing guest satisfaction and wait times.
Addressed guest inquiries with professionalism and courtesy. with professionalism and courtesy.
Assisted servers by relaying guest requests and accommodating special needs, ensuring a personalized dining experience.
Addressed guest inquiries with professionalism and courtesy.
Collaborated with team members to ensure smooth service flow.
Maintained cleanliness and organization in waiting area and lobby.