Lila Bleakley
Conroe,Texas
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking store associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable store associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Tuesday Morning
Beth Ballard
09.2021 - 06.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Trained newly hired sales team in upselling techniques.
- Mentored new sales associates to contribute to store's positive culture.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Developed and implemented customer service policies to enhance satisfaction.
Education
High School Diploma -
Homeschooled
At Home06.2018
Skills
- Product and Service Sales
- Coin and Currency Counting
- Stocking and Replenishing
- Security Monitoring
- Collecting Carts
- Restocking
- Refunds and Exchanges
- Customer Service Excellence
- POS Systems Operations
- Scanner Operation
- Money Handling
- Adaptable and Flexible
- Cleaning and Sanitizing
Timeline
Tuesday Morning
Beth Ballard
09.2021 - 06.2023
High School Diploma -
Homeschooled
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