Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lila Cory

Dakota,MN

Summary

Dynamic professional with extensive experience in store operations and team management at Kwik Trip. Proven track record in enhancing customer relationships and implementing effective inventory management strategies. Skilled in problem-solving and fostering a collaborative work environment, driving continuous improvement and operational excellence. Committed to delivering exceptional service and optimizing efficiency.

Overview

2026
2026
years of professional experience

Work History

Assistant Store Leader

Kwik Trip
05.2022 - Current
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained new employees on operational best practices and customer service standards.
  • Implemented inventory management strategies to maintain optimal stock levels and reduce waste.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.

Vice President

J & L Trucking
08.2012 - Current
  • Dispatched trucks, parts runner,
  • Payroll, taxes and end of year requirements
  • Accounts receivable, accounts payable

Traffic Coordinator III

Ace Hardware
04.2020 - 06.2022
  • Coordinated inbound and outbound shipments to optimize delivery schedules.
  • Trained new team members on traffic management systems and procedures.
  • Analyzed transportation data to identify cost-saving opportunities in logistics operations.
  • Oversaw compliance with safety regulations and company policies during transportation activities.
  • Provided exceptional customer service when addressing concerns or inquiries from both internal team members as well as external clients.
  • Collaborated with warehouse personnel to ensure seamless integration of shipping schedules into overall operations plans.
  • Sorted and delivered materials to different work areas and staff.

Waitress

Ranchman's Saloon & Steakhouse
08.2019 - 04.2020
  • Provided exceptional customer service to enhance guest satisfaction and foster repeat business.
  • Efficiently managed multiple tables during peak hours while maintaining attention to detail.
  • Collaborated with kitchen staff to ensure timely order delivery and quality food presentation.
  • Trained new waitstaff on menu items, service protocols, and customer interaction techniques.

Office Manager

N.O.W.
08.2016 - 06.2018
  • Managed office operations, ensuring smooth workflow and adherence to company policies.
  • Oversaw vendor relationships, negotiating contracts to optimize service delivery.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Waitress/Bartender Shift Manager

Commadore Supper Club
02.2007 - 05.2012
  • Delivered exceptional customer service to enhance dining experience and promote repeat business.
  • Managed multiple tables efficiently, ensuring timely order processing and customer satisfaction.
  • Trained new staff on menu knowledge, service standards, and operational procedures.
  • Collaborated with kitchen staff to accurately relay orders and accommodate special requests.

Restaurant Manager

Truckers Inn
1989 - 08.2009
  • Led daily operations, ensuring adherence to quality standards and guest satisfaction.
  • Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
  • Developed and implemented effective inventory management systems to reduce waste and optimize supply chain efficiency.
  • Analyzed customer feedback to identify areas for menu improvement, driving increased patronage and loyalty.

Education

Finance - Accounting

Western Technical College
La Crosse, WI

Skills

  • Customer relationships
  • Store operations
  • Health and safety
  • Team management
  • Problem-solving
  • Friendly and positive

Timeline

Assistant Store Leader

Kwik Trip
05.2022 - Current

Traffic Coordinator III

Ace Hardware
04.2020 - 06.2022

Waitress

Ranchman's Saloon & Steakhouse
08.2019 - 04.2020

Office Manager

N.O.W.
08.2016 - 06.2018

Vice President

J & L Trucking
08.2012 - Current

Waitress/Bartender Shift Manager

Commadore Supper Club
02.2007 - 05.2012

Restaurant Manager

Truckers Inn
1989 - 08.2009

Finance - Accounting

Western Technical College

Similar Profiles

CREATE PROFILE
Lila Cory