Lila Honrer
Gainesville,FL
Summary
Leasing professional with strong focus on effective communication, tenant relations, and property management. Proven ability to collaborate with teams, adapt to changing needs, and achieve results. Skilled in lease negotiations, customer service, and resolving tenant issues with diplomacy and efficiency. Reliable and flexible, consistently delivering high-quality outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Leasing Specialist
The Collier Companies
Gainesville, FL
02.2025 - Current
- Assisted prospective tenants in completing rental applications and lease agreements
- Conducted property tours, highlighting amenities and features to attract potential residents
- Managed tenant inquiries and resolved concerns to enhance customer satisfaction
- Implemented marketing strategies to promote available units and increase occupancy rates
- Organized resident events to foster community engagement and improve tenant retention
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Cashier
Hobo's Restuarant
High Springs, FL
06.2023 - 10.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product selection and inquiries, providing exceptional service.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Resolved customer complaints promptly, contributing to overall satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Santa Fe High School
Alachua, FLSkills
- Fair housing policies
- Goal oriented
- Telephone and email etiquette
- Email communication
- Training and mentoring
- Social media marketing
- Follow-up skills
- Event planning
Timeline
Leasing Specialist
The Collier Companies
02.2025 - Current
Cashier
Hobo's Restuarant
06.2023 - 10.2024
High School Diploma -
Santa Fe High School