Lilah Rose
Phoenix,AZ
Summary
Dedicated and enthusiastic Assistant General Manager with experience at Jersey Mike’s, looking to join a new work environment to meet new people and create a fun, engaging atmosphere. Skilled in customer service and collaborating with individuals of all ages. Passionate about delivering excellent customer service and keeping a high energy. Holds a valid food handler’s card and is well trained in food safety requirements. Managed daily tasks and elevated operational efficiency performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Jersey Mikes Subs
11.2021 - Current
- Learned Implemented inventory management systems to ensure product availability and reduce waste.
- Led team meetings with general manager to align goals, and address operational difficulties productively.
- Motivated, trained, and supported employees to maximize performance.
- Supervised minors on shift and inventory management processes to maintain proper stock levels.
- Executed daily cash deposits and cash handling.
Server
Red Robin
03.2024 - 09.2024
- Delivered appreciable customer service by meeting guest needs and ensuring satisfaction.
- Worked with with kitchen staff to maintain quality standards and food service.
- Served multiple tables efficiently during bust hours and stayed calm and professionalism.
- Kept area clean and organized of dining to enhance guest experience and safety.
Education
Associate of Science - Forensic Psychology
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ08-2029
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Food safety and sanitation
- Training and development background
Certification
Food Handler's Card 2024-2027
Timeline
Server
Red Robin
03.2024 - 09.2024
Assistant General Manager
Jersey Mikes Subs
11.2021 - Current
Associate of Science - Forensic Psychology
Maricopa Community Colleges, Glendale Community College