Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilana Oquendo

Colorado Springs,CO

Summary

Proven Sales Associate at Walmart, adept in customer service and bilingual communication, excelled in building lasting customer relationships and resolving conflicts with efficiency. Demonstrated dependability and multitasking in high-stress environments, significantly enhancing team cohesion and organizational workflow. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
11.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Pikes Peak Community College
Colorado Springs, CO
05.2026

High School Diploma -

Harrison High School
Colorado Springs, CO
05.2024

Skills

  • Customer Service
  • Payment Collection
  • Dependable and Responsible
  • Bilingual English and Spanish
  • Multitasking Abilities
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Walmart
11.2022 - Current

Associate of Applied Science - Diagnostic Medical Sonography

Pikes Peak Community College

High School Diploma -

Harrison High School
Lilana Oquendo