Lili Avagyan
Panorama City
Summary
Detail-oriented Intake Coordinator with experience in managing patient intake processes, ensuring accurate documentation, and timely service scheduling.
Bilingual English–Armenian speaker with excellent verbal communication skills and a strong commitment to accuracy, professionalism, and confidentiality. Currently pursuing a Bachelor of Science in Nursing (BSN), providing a strong foundation in medical terminology and patient communication. Detail-oriented, dependable, and eager to provide high-quality remote interpretation services in healthcare, customer service, and other professional settings.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
BlueSky Therapy Services
Los Angeles, CA
02.2023 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
Intake Coordinator
United Home Health Care
Los Angeles, CA
01.2023 - 02.2024
- Coordinated patient intake processes, ensuring accurate documentation and timely scheduling of services.
- Assisted in managing referrals and authorizations, enhancing workflow efficiency for care delivery.
- Maintained patient records within electronic health systems, ensuring compliance with privacy regulations.
- Communicated effectively with patients and families to gather essential medical information and address inquiries.
Education
Bachelor of Science - RN
West Coast University
Los Angeles, CA08-2027
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Confidentiality
- Customer service
- Microsoft office
- Multitasking and organization
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Intake Coordinator
BlueSky Therapy Services
02.2023 - Current
Intake Coordinator
United Home Health Care
01.2023 - 02.2024
Bachelor of Science - RN
West Coast University