Lili Erives
Long Beach,CA
Summary
Compassionate communicator with a proven ability to assist clients in navigating complex processes. Skilled in problem analysis and maintaining compliance, ensuring a positive experience for individuals during critical times.
Overview
9
9
years of professional experience
Work History
Pre-need Funeral Counselor
Worldwide Family INC
08.2024 - Current
- Meet with families to plan funeral services before they are needed
- Explain service options, packages, and pricing
- Help with contracts and paperwork
- Provide emotional support with professionalism and care
- Keep accurate records and follow legal and company guidelines
Loan Signing Agent
05.2023 - Current
- Consulting with clients to review loan documents and explain their contents
- Reviewing documents for compliance with state laws regarding notarization requirements
- Interviewing clients to obtain personal information needed for identification purposes
- Preparing documents for signing by the client, including mortgage loan documents, promissory notes, deeds, powers of attorney
- Acting as an impartial witness to certify that the signer is how they claim to be and that the documents have been signed legally and voluntarily
Phlebotomy
Northeast Community Clinic
06.2021 - 09.2022
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about process
- Following all health and safety protocols
- Verifying patient information and labeling blood samples properly
- Accurately updating patient information in the organization database
- Helping nervous or frightened patients remain calm during blood draws
- Working with supervising physicians and following their directions at all time.
Driver/Handicapped
Global Paratransit Inc
08.2019 - 05.2021
- Transporting passengers in wheelchairs or other disabled individuals who cannot use standard public transportation
- Collecting fares from passengers and maintaining accurate records of all fares collected
- Transporting passengers to their destination in a safe and courteous manner
- Coordinating with dispatch to make sure that the right vehicle is sent to pick up each passenger
- Helping passengers with disabilities board the vehicle safely and securely
Blood Donor Ambassador
American Red Cross
04.2020 - 07.2020
- Communicate in a professional manner with diverse populations
- Read, write, hear, and speak English in a legible and understandable manner
- Demonstrate excellent customer service and comfort working with people
- Follow COVID-19 protocols and mitigation measures
- Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system
- Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell
- Exhibit five key courtesies: respect, compassion, communication, collaboration, competence
Real Estate agent
Keller Williams Realty San Antonio TX
10.2016 - 10.2019
- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determining clients’ needs and financials abilities to propose solutions that suit them
- Performing comparative market analysis to estimate properties’ value
Education
Computer Operations -
Harbor Occupational Center
Wilmington, CA05.2023
High School Equivalency Certificate - High School
State of California
Long Beach12.2019
Phlebotomy Technician 1 - Phlebotomy
Allied Professional Institute
Long Beach, CA04.2019
Medical Billing Certificate -
Long Beach Regional Occupational Center
Long Beach, CA06.2005
Medical Assistant Certificate -
Harbor Occupational Center
San Pedro, CA01.2001
Office Assistant Certificate -
Wilmington Skill Center
Wilmington, CA06.2000
Skills
- Problem analysis and solving
- Organizational skills
- Customer service orientation
- Adaptability and initiative
- Interpersonal communication
- Microsoft Office proficiency
- Bilingual in Spanish
- Self-directed and dependable
Accomplishments
- Phlebotomy License CPT-02037420
- High School Equivalency Certificate
- Phlebotomy Technician 1
- Medical Billing Certificate
- Medical Assistant Certificate
- Office Assistant Certificate
- Computer Operations
- Real Estate License 646761
- Notary Public Commission
- Insurance Accident, Health, Sickness, Life License Number 4398147
Timeline
Pre-need Funeral Counselor
Worldwide Family INC
08.2024 - Current
Loan Signing Agent
05.2023 - Current
Phlebotomy
Northeast Community Clinic
06.2021 - 09.2022
Blood Donor Ambassador
American Red Cross
04.2020 - 07.2020
Driver/Handicapped
Global Paratransit Inc
08.2019 - 05.2021
Real Estate agent
Keller Williams Realty San Antonio TX
10.2016 - 10.2019
Computer Operations -
Harbor Occupational Center
High School Equivalency Certificate - High School
State of California
Phlebotomy Technician 1 - Phlebotomy
Allied Professional Institute
Medical Billing Certificate -
Long Beach Regional Occupational Center
Medical Assistant Certificate -
Harbor Occupational Center
Office Assistant Certificate -
Wilmington Skill Center
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