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Associate Principal Engineer

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 Dedicated Eligibility Specialist with 17 years of experience working alongside clients in government program enrollment process. Provides excellent service based on extensive knowledge of government aid and policies. Determined and innovative partner to those needing assistance. Skilled team player with strong background in social services environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.  Energetic and dependable professional with focus on safety and customer service. Adept at learning and applying road safety regulations and vehicle operations, including route planning and time management. Dedicated to ensuring smooth and pleasant travel experience for passengers. 

Hardworking employee enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Transportation and customer service professional with proven expertise in report writing and safety compliance. Demonstrated ability to communicate effectively and ensure passenger safety and satisfaction. Committed to enhancing operational efficiency in dynamic transit environments.

Seven years of experience in customer service, five years’ experience in supervisory positions, and two years of motor vehicle operations. Offering skills such as attention to detail, organization, and time management. Fast learner, hardworking and dependable.

Dynamic and reliable professional with extensive experience as a Bus Operator at WMATA, excelling in customer service and emergency response. Proven ability in route planning and effective communication, ensuring timely and safe transportation. Recognized for maintaining high safety standards while navigating complex traffic situations and delivering exceptional service under pressure.

Alicia M. Rushing

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Bus Operator

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CDL Class B License -

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Diploma -

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Bus Operator

Driver

CDL Class A License -

Production Team Member

Diploma -

CDL Class B License -

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