Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lilia Buitron

Tolleson,AZ

Summary

Dental assisting professional well-versed in clinical and administrative tasks within dental practice. Proven ability to support dentists in delivering high-quality patient care and managing routine dental procedures. Known for effective team collaboration and adaptability in dynamic environments. Proficient in dental radiography, patient communication, and infection control protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria's Secret
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Assistant

The Lion Home Services
06.2019 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Entering and managing invoices daily on QuickBooks

Sales Lead Manager

Aeropostale
03.2022 - 10.2023
  • Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
  • Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
  • Attended weekly meetings to discuss and optimize strategies.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Prepared accurate shipping documentation for both domestic and international shipments, guaranteeing compliance with regulations.
  • Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.

Sales Associate

Aeropostale
03.2021 - 10.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Sales Lead Manager

Lucky Brand
01.2022 - 07.2022
  • Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Built relationships with customers and community to establish long-term business growth.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.

Hostess/Waitress

Native Grill & Wings
06.2020 - 01.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Completed daily side work and opening and closing duties without fail.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

Associate Degree - Dental Assisting

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • POS system operation
  • HIPAA compliance
  • Endodontic procedure assistance
  • Instrument sterilization
  • Four-handed dentistry
  • Staff training and development

Certification

BLS Certification (January 2024)

Timeline

Sales Associate

Victoria's Secret
10.2023 - Current

Sales Lead Manager

Aeropostale
03.2022 - 10.2023

Sales Lead Manager

Lucky Brand
01.2022 - 07.2022

Sales Associate

Aeropostale
03.2021 - 10.2023

Hostess/Waitress

Native Grill & Wings
06.2020 - 01.2021

Office Assistant

The Lion Home Services
06.2019 - Current

Associate Degree - Dental Assisting

Maricopa Community Colleges, Phoenix College

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Lilia Buitron