Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilia Diaz

El Cajon,CA

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

10
10
years of professional experience

Work History

Medical Assistant

Kaiser Permanente Vandever
San Diego, CA
04.2023 - Current
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Taught patients about procedures and care plan instructions.

Assist in the following procedures:

  • IUD Insertions/removals
  • Endometrial Biopsies
  • Nexplanon insertion/removals
  • Skin biopsies
  • I&D
  • Cyst removals
  • Leep
  • Colposcopy
  • Polyp Removals
  • Vulvar Biopsies
  • Bartholin Cysts

Medical Assistant

Scripps Coastal Medical Center Eastlake
Chula Vista, CA
04.2020 - 03.2023
  • Performed Preliminary Physical tests to accurately record results in patient history summary
  • Performed hearing and vision tests
  • performed Glaucoma Tests
  • Performed Hgb A1C lab test, urinalysis, pregnancy tests
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Scheduled appointments for patients via phone and in person
  • interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physicians instructions
  • Contacted pharmacies to submit and refill patients prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • collect swabs such as Flu, Strep Throat, COVID.

Assist in the following procedures

  • IUD insertions/removals
  • Nexplanon insertion/removal
  • skin biopsies
  • skin tag removals
  • I&D
  • Cyst removals
  • EMB
  • ECC

Medical Assistant

Scripps Coastal Medical Center Hillcrest
San Diego, CA
10.2019 - 04.2020
  • Relayed Messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Interviewed and engaged patients to obtain medical history, Chief Complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • educated patients about medications, procedures and physician instructions
  • prior authorizations
  • contacted pharmacies to submit and refill patients prescriptions
  • assessed, documented and monitored vital signs for patients
  • maintained inventory, vaccination and product expiration logs and record updated documentation for tracking purposes.
  • Assist in procedures such as: Ultrasound Guided Biopsies, baker cyst removal, and steroid Injections

Medical Assistant

Logan Height Family Health Centers
San Diego, CA
01.2017 - 10.2019
  • Managed inventory of medical supplies, ensuring timely restocking and availability for procedures.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Medical Assistant

Emilys Medical Group APC
El Cajon, CA
03.2016 - 01.2017
  • Assisted in patient intake processes, ensuring accurate data entry and documentation.
  • Supported medical staff with routine clinical procedures and patient care activities.
  • Maintained cleanliness and organization of examination rooms and medical equipment.
  • Scheduled appointments, coordinating patient flow to optimize office efficiency.
  • Rooming Patients
  • Administering Injections
  • SOAP note
  • Urinalysis
  • Pregnancy Tests
  • Autoclave
  • Exporting specimens
  • Assist In minor procedures

Education

High School Diploma -

Valhalla High School
El Cajon, CA

Some College -

Pima Medical Institute
Chula Vista, CA
2016

Skills

  • Patient scheduling
  • HIPAA compliance
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Procedure assistance
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Appointment setting
  • Sterile technique
  • OB/GYN procedures
  • Simple dressings
  • Specimen labeling

Languages

Spanish

Timeline

Medical Assistant

Kaiser Permanente Vandever
04.2023 - Current

Medical Assistant

Scripps Coastal Medical Center Eastlake
04.2020 - 03.2023

Medical Assistant

Scripps Coastal Medical Center Hillcrest
10.2019 - 04.2020

Medical Assistant

Logan Height Family Health Centers
01.2017 - 10.2019

Medical Assistant

Emilys Medical Group APC
03.2016 - 01.2017

High School Diploma -

Valhalla High School

Some College -

Pima Medical Institute