Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilian Carrillo

Amarillo

Summary

A motivated and hardworking customer service pro with solid experience at Dollar Tree. Great at solving problems, connecting with customers, and making sure they have a great experience. Comfortable handling money with precision, keeping things running smoothly, and creating an environment that keeps shoppers coming back. A dependable team player who always strives for the best.

Overview

4
4
years of professional experience

Work History

Cashier

Dollar Tree
02.2025 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases and locate items.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

Joe Taco
04.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Rosas Cafe
06.2021 - 03.2024
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Palo Duro High School
Amarillo, TX

Skills

  • Customer service
  • Money handling
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Issue resolution
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cashier

Dollar Tree
02.2025 - 04.2025

Server

Joe Taco
04.2024 - 08.2024

Cashier

Rosas Cafe
06.2021 - 03.2024

Palo Duro High School

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