LILIAN VALDES
NAPLES,FL
Summary
Driven Real Estate Agent with a proven track record at FAST ACTION REALTY, INC, adept in contract negotiation and social media marketing. Excelled in fostering client relationships, leading to increased repeat business. Demonstrates exceptional teamwork and expertise in property management, ensuring smooth transactions and client satisfaction. Holds an Active Florida Real Estate License, embodying dedication and results.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
FAST ACTION REALTY. INC
11.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Customer Service Representative
Publix
08.2017 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Network Administrator
BANK OF CREDIT AND COMMERCE
09.2015 - 08.2016
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
Education
Master of Science - Computer Science And Programming
UNIVERSIDAD DE CIENCIAS INFORMATICAS
LA HABANA ,CUBA06.2015
Skills
- Home inspections
- Rental management
- Contract Negotiation
- Social Media Marketing
- Property tours and inspections
- Buyer contracts
- Active Florida Real Estate License
- Leasing and sales
- Excellent teamwork
- Florida Association of Realtors
- MLS expert
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Real Estate Agent
FAST ACTION REALTY. INC
11.2022 - Current
Customer Service Representative
Publix
08.2017 - 03.2021
Network Administrator
BANK OF CREDIT AND COMMERCE
09.2015 - 08.2016
Master of Science - Computer Science And Programming
UNIVERSIDAD DE CIENCIAS INFORMATICAS
Similar Profiles
Gino CaperonGino Caperon
Furniture Mover at Fast Action MoversFurniture Mover at Fast Action Movers
Devon ConwayDevon Conway
Exclusion Tech at Fast Action Pest ControlExclusion Tech at Fast Action Pest Control
Meghan GoddardMeghan Goddard
Digital Content Manager/Senior SEO Specialist at Fast Action RestorationDigital Content Manager/Senior SEO Specialist at Fast Action Restoration