Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lilian Volquez

Queens,NY

Summary

Experienced aviation professional prepared for this role with strong focus on operational efficiency and safety. Skilled in handling cargo, guiding aircraft, and executing ground service protocols. Valued team player known for reliability and adaptability in dynamic environments. Proficient in communication, problem solving, and maintaining compliance with industry standards.

Overview

8
8
years of professional experience

Work History

Ramp Agent

Delta Airlines
06.2022 - Current
  • Coordinated baggage handling operations to ensure timely aircraft departures.
  • Collaborated with team members to maintain safety protocols and operational efficiency.


  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Fostered culture of safety, resulting in fewer workplace accidents and injuries.

Sales Associate

Target
09.2021 - 06.2022
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Managed inventory levels through regular stock assessments, ensuring product availability.
  • Trained new associates on sales techniques and company policies, fostering team productivity.
  • Collaborated with team members to execute promotional displays, driving customer engagement.

Prep Line Cook

Bubba Gump Shrimp
01.2018 - 02.2020
  • Prepared ingredients with precision to ensure consistency in food quality and presentation.
  • Operated kitchen equipment safely and efficiently, adhering to health and safety regulations.
  • Collaborated with team members to streamline meal prep processes during peak hours.
  • Maintained cleanliness of workstations and kitchen areas, promoting a hygienic environment.

Education

Associate of Applied Science - Travel, Tourism & Hospitality Management

LaGuardia Community College
Long Island City, NY
06-2022

Skills

  • Safety procedures compliance
  • Security awareness
  • Team leadership
  • Problem-solving
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Ramp Agent

Delta Airlines
06.2022 - Current

Sales Associate

Target
09.2021 - 06.2022

Prep Line Cook

Bubba Gump Shrimp
01.2018 - 02.2020

Associate of Applied Science - Travel, Tourism & Hospitality Management

LaGuardia Community College

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