Summary
Overview
Work History
Education
Skills
Timeline
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Lilian Williams

Brooklyn,NY

Summary

Known for reliability and a strong work ethic, consistently delivering results. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Flight Attendant

United Airlines
Newark, NJ
11.2023 - Current
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Collaborated with flight crew to maximize smooth and safe flights.

Passenger Service

Swissport International Inc, JFK Airport
Queens, NY
07.2022 - 11.2023
  • Provided exceptional passenger service, addressing concerns and ensuring comfort during flights.
  • Used excellent customer service skills in addressing passengers' needs.
  • Boosted customer satisfaction by providing exceptional service in ticket sales and handling inquiries.
  • Resolved problems, improved operations and provided exceptional service.

Team Leader, Sales Operations

Target
Brooklyn, NY
08.2020 - 05.2022
  • Mentored junior team members, fostering a positive work environment that encouraged professional growth.
  • Boosted team performance by implementing efficient sales strategies and techniques.
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.

Education

York College of The City University of New York
Jamaica, NY

High School Diploma -

Brooklyn Preparatory High School
Brooklyn, NY
06.2019

Skills

  • Customer Service
  • Strong Work Ethic
  • Reliability and punctuality
  • Multitasking
  • Teamwork and Collaboration

Timeline

Flight Attendant

United Airlines
11.2023 - Current

Passenger Service

Swissport International Inc, JFK Airport
07.2022 - 11.2023

Team Leader, Sales Operations

Target
08.2020 - 05.2022

York College of The City University of New York

High School Diploma -

Brooklyn Preparatory High School
Lilian Williams