LILIANA AL ABANI
Buford,United States
Summary
Results-oriented professional with extensive experience in eligibility determination and client assessment. Proven track record of accurately processing applications and maintaining compliance with policies. Known for collaborative efforts, reliability, and adaptability in dynamic settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Compliance Eligibility Specialist
Capstone Real Estate Services
Austin, Texas
01.2019 - 01.2021
- Reviewed 30+ applicant and resident files daily to ensure compliance with affordable housing eligibility requirements.
- Verified income, assets, and household composition for compliance accuracy.
- Identified discrepancies and requested corrective documentation.
- Communicated with applicants and property teams regarding compliance requirements.
- Resolved discrepancies with client applications to verify eligibility.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Assistant Property Manager
Picerne Real Estate - Circle S Apartments
Austin, Texas
01.2014 - 01.2019
- Supported daily operations of a 300 unit multifamily community.
- Worked closely with the Community Manager to train and support on site team members, ensuring we met all operational objectives for the property. Ensured compliance with HUD, LIHTC, and Fair Housing regulation.
- Collected rent payments, tracked delinquencies, and maintained resident accounts.
- Maintained audit ready tenant files and compliance documentation.
- Supported property marketing efforts through online listings, social media content, and property photography.
- Coordinated with maintenance teams and vendors to ensure timely completion of service requests and upkeep of community standards.
- Processed all daily payments and maintained consistent communication with delinquent residents to help resolve outstanding balances.
- Maintained accurate records in Yardi, OneSite, and RealPage.
- Conducted property tours and assisted prospects through the leasing process.
- Processed applications, lease agreements, and renewals.
- Checked and responded to voicemails and the Yardi CRM queue multiple times throughout the day to ensure timely follow-up and strong communication.
Leasing Consultant
Picerne Real Estate - Circle S Apartments
Austin, TX
01.2013 - 01.2014
- Facilitated property tours, showcasing amenities and features to prospective residents.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Assisted prospects through the leasing process.
- Processed applications, lease agreements, and renewals.
- Responded to online inquiries, answered prospect calls, and conducted community tours while ensuring full compliance with Fair Housing guidelines.
- Helped create a positive living experience for residents by being approachable, responsive, and solution-oriented.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
Education
High School Diploma -
San Buenaventura High School
Mendoza, ArgentinaGeorgia Real Estate Salesperson License - Real Estate Salesperson
Colibri Real Estate School
Online07-2024
Skills
- Property Operations and Leasing
- Property Marketing and Advertising
- Application Processing
- Social Media Management
- Yardi, OneSite, RealPage, Microsoft Suite, CRM
- Effective communication skills
- HUD, LIHTC Compliance
- Rent Collection and Delinquency Tracking
- Renewal Processing
- Property Photography and Virtual Tours
- Attention to Detail
- Data entry
- Microsoft office
- Telephone etiquette
Affiliations
NAR (National Association of Realtors)
Certification
- Real Estate Salesperson License, Active
- Fair Housing and Compliance Training
- HUD and LIHTC Compliance
LANGUAGES
Spanish
English
Timeline
Compliance Eligibility Specialist
Capstone Real Estate Services
01.2019 - 01.2021
Assistant Property Manager
Picerne Real Estate - Circle S Apartments
01.2014 - 01.2019
Leasing Consultant
Picerne Real Estate - Circle S Apartments
01.2013 - 01.2014
Georgia Real Estate Salesperson License - Real Estate Salesperson
Colibri Real Estate School
High School Diploma -
San Buenaventura High School