Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Liliana Bernardo

Liliana Bernardo

Edinburgh,IN

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Gap Factory
Edinburgh, IN
03.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.

Cashier

Taco Bell
Seymour, IN
08.2022 - 09.2023
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.

Sales Associate

Columbia Sportswear
Edinburgh, IN
10.2022 - 01.2023
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

High School Diploma -

Columbus North High School
Columbus, IN
05-2024

Skills

  • Customer Needs Assessment
  • Product Sales
  • Contract Preparation
  • Business Development
  • Payment Processing
  • Sales Development
  • Money Handling
  • Goal-Oriented
  • Written and oral communication skills
  • Flexible Schedule
  • Service-oriented

Certification

  • Basic Jail Officer Training Academy
  • CTE pathway Criminal Justice

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Gap Factory
03.2024 - Current

Sales Associate

Columbia Sportswear
10.2022 - 01.2023

Cashier

Taco Bell
08.2022 - 09.2023

High School Diploma -

Columbus North High School

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Liliana Bernardo