Liliana Olsen
West Alexandria ,OH
Summary
At El Rancho Grande, I excelled in a dual role as Hostess and Waitress, showcasing exceptional customer service and multitasking abilities. I thrived in a fast-paced environment, enhancing dining experiences with a warm presence and efficiently managing reservations and inquiries. My skills in phone etiquette and empathy stood out, contributing significantly to customer satisfaction.
Overview
1
1
year of professional experience
Work History
Hostess and Waitress
El Rancho Grande
11.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
None - None
Twin Valley South
100 Education Dr West Alexandria OhSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Patience
Timeline
Hostess and Waitress
El Rancho Grande
11.2023 - Current
None - None
Twin Valley South
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