Lilianna Reynolds
Blackhawk,SD
Summary
Dedicated server and esthetician with proven skills in customer service and client relationship management. Committed to enhancing guest experiences and maintaining a welcoming environment through attention to detail and effective problem-solving.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Server
Shipswreck
Rapid City, SD
05.2026 - Current
- Provided attentive customer service in high-volume dining environment, enhancing guest experience.
- Managed POS terminals for accurate order input, bill splitting, and total calculation, streamlining payment process.
- Ensured cleanliness and organization of dining area and serving stations, contributing to overall dining satisfaction.
- Assisted with food preparation and presentation for menu items.
Esthetician
Sodak Salon
Blackhawk, South Dakota
01.2026 - Current
- Facilitated retail sales of skincare products, contributing to improved client satisfaction.
- Cultivated client relationships to create a welcoming and friendly salon atmosphere.
- Executed sanitation and sterilization protocols to ensure compliance with health regulations and maintain a safe environment.
- Maintained cleanliness and organization of treatment rooms and tools.
Education
Cosmetology License - Cosmetology
The Salon Professional Academy
Rapid City, SD12-2025
Skills
- Customer service and support
- Upselling techniques
- Client relationship management
- Attention to detail
- Attention to detail
- Time management
- Multitasking abilities
- Problem solving
- Multitasking abilities
Certification
- Rserving Certified
Timeline
Server
Shipswreck
05.2026 - Current
Esthetician
Sodak Salon
01.2026 - Current
Cosmetology License - Cosmetology
The Salon Professional Academy